V360 Video Booth, Registered Office: 58 Mansion Gardens, Penllergaer, Swansea SA4 9GY.
At V360 Video Booth, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by V360 Video Booth and how we use it.
As the controller of your data, V360 Video Booth hereinafter referred to as V360 complies with Data Protection laws in the United Kingdom and the EU General Data Protection Regulation (GDPR).
By using our website, you hereby consent to our Privacy Policy.
The personal data we collect about you
"Personal Information" means any information about an individual whose identity is apparent or can be ascertained, directly or indirectly.
The information we collect about you when you buy our products, register or use certain features and services may include the following:
- Identity Data including forenames, last name, gender, hometown, date of birth and other demographic information
- Contact Data including home address, email address and telephone numbers
- Financial Data including payment card details, bank details
- Location Data including details of interaction, meetings
- Transaction Data including payments made for products and services you have purchased from us, minutes of meetings
- Photographic Data including images captured from our photo technologies
- Technical Data including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices used to access the V360 website.
- Profile and Usage Data including purchases made by you, feedback and survey responses, and how you use our website, products and services
- Marketing and Communications Data including your preferences in receiving marketing from us and your communication preferences
How do we collect your personal data?
Personal data is collected by us using the following methods:
- Direct interactions with employees and/or authorised representatives of V360, by post, phone, email, social media or otherwise when enquiring about a product or service offered by V360.
- Automated technologies or interactions with our website, by using the web enquiry form or any other automated means.
- Third parties or publicly available sources such as: Social Media, Blogs, Internet Searches, Online Advertising, Suppliers and support ticket platforms.
How do we use your personal data?
We use your personal data in the following circumstances and relying on the following lawful basis for processing:
- Initial contact
- Supplying services
- Technical Support
- Continuation and re-engagement of client relations
- Use of Data Analytics to improve our website, products and services, marketing and customer relationship experiences
- Provide, operate, and maintain our website
- To provide and maintain effective communication with you, including customer support, and to troubleshoot problems with our websites.
- To conduct analysis and research relating to your use of our Site, services, advertising, and marketing materials.
- We will use your Personal Information to build a profile on you in order to understand how you use our products and services, to develop more interesting and relevant products and services, to improve our website, as well as to personalise the products and services we offer you.
- To comply with our legal obligations, including those related to money laundering, fraud prevention and those required for you to benefit from rights recognised by law, or any regulatory requirements or provisions.
We will always ask for your consent if we wish to use your Personal Information for purposes other than those listed in this Privacy Policy and where required to do so under applicable law. We will never use your Personal Information for other purposes before we have received such consent. You can withdraw your consent at any time, see the 'Your Rights' section below for more information.
Change of purpose
We will only use your personal data for the purposes stated above, unless we reasonably consider that we need to use it for another reason, and it is compatible with the original purpose. Please contact us for an explanation as to how any new processing compatible with the original purpose.
If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Changes to our Privacy Notice
We keep our Privacy Notice under regular review and we will place any updates on this web page. This Privacy Notice was last updated on 24 January 2023.
Marketing communications
You will also have the choice to opt-in to receiving other related marketing information and related products and services.
You can opt-out of receiving these types of communications at any time by contacting our Compliance team at info@v360videobooth.com or by clicking on the relevant link in email communications you receive from us.
However please note that your personal information will not be passed to any third-party organisation for marketing purposes.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to only those V360 staff, appointed representatives, advisers, business partners and suppliers who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Cookies
When using the V360 website, you can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.
V360 uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.
Website Third-party links
V360's websites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Who we disclose personal data to
V360 takes your online security and data protection very seriously. In order to provide the services, you request from us and for the purpose of operating our business, we may engage third party vendors, agents, service providers, processors and affiliated entities to provide services to us and/or on our behalf.
This may include support for internal website operations; payment processing, logistic services, Services such as technical support processing and related offline product support services, data storage and other services. In providing their services they may access, receive, maintain or otherwise process personal data on our behalf. We contractually instruct and ensure trusted partners conform to the required data protection and security laws, applicable under their jurisdiction. We also ensure third parties adequately safeguard personal data and only process it to provide services to V360 and to you, and for no other purposes.
In addition, we may also disclose your Personal Information to partners we co-operate with to offer a particular service, but only where you have consented or requested that we may do so.
We may also use the Personal Information that is aggregated and no longer personally identifiable for purposes such as marketing and reporting and we may disclose this aggregated information to trusted third party partners.
We may also share your Personal Information upon governmental request, in response to lawful court orders, subpoenas, warrants or other circumstances when required by law, or other requests by public authorities (including to meet national security or law enforcement requirements), to enforce our website and company policies, or to protect our or others' rights, property or safety.
We may also disclose information about you, including Personal Information to any other third parties and in these instances, we will where required by applicable law, obtain your consent to share your Personal Information in this way.
Policy Revisions
V360 is dedicated to providing the most up to date privacy policy and data protection and so we reserve the right to change this Privacy Policy from time to time to reflect changes to our practices, or, for other operational, legal or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by revising the policy on this website, and where appropriate, by other means. By continuing to use this Site or our services after these changes are posted, you agree to the revised policy.
How long is your personal data retained?
We retain your personal data for as long as necessary to fulfill the purposes for which such personal data was collected unless a longer or shorter retention period is required by law, is necessary for the course of legal proceedings or is otherwise needed for a particular purpose under applicable law.
Your Rights
You have the right to access Personal Information we hold about you and to ask that your Personal Information is corrected, updated or deleted as per the following legal rights regarding our processing of your personal data.
You have the right to:
- The right to be informed: You have the right to request information about your personal data and how we process your data.
- The right to rectification: You have the right to request that we correct or supplement inaccurate or incomplete personal data we process about you.
- The right of access: You have the right to request access to, or a copy of, any personal data or supplementary information which we process about you.
- The right to erasure: You have the right to request that we erase any personal data we hold or process about you.
- The right to restrict processing: You have the right to request that we restrict processing of your personal data.
- The right to data portability: You have the right to receive the personal data which you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transmit those data to another controller without hindrance from V3 Apparel.
- The right to object: You have the right to object to the processing of your personal data. This includes withdrawing any consent you have given us and, to opt out of any direct marketing communications we may send you.
- Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling which produces legal effects or similarly significantly affects, or causes distress or damage to you or anyone else.
- You have the right to complain to the Information Commissioner's Office. It has enforcement powers and can investigate compliance with data protection law: ico.org.uk.
If you wish to exercise any of the above rights, you can contact our customer support team on info@v360videobooth.com. If you would like to file a complaint regarding our data protection practices, please contact your country's supervisory authority. For the UK, the supervisory authority is the Information Commissioner's Office which is available at ico.org.uk.